We ship healthy roots with 3 to 5 eyes in the fall.
Upon receiving the product please inspect the roots and plant them as soon as possible.
Should the roots appear dry, soak them in water for 3 hours before planting. If you cannot plant the roots right away, keep them moist in a cool place.
Unfortunately weather conditions are beyond our control. Planting instructions are provided with your plants.
If your roots do not come up, contact us with all pertinent information and we will assist you in determining what went wrong.